After years of beaded heating pad's development, UTK Technology Limited grasps more opportunities in the industry. As customers prefer appealing design, the product is designed to be more versatile in appearance. Besides, as we emphasize the importance of quality inspection in each production section, the product repair rate has greatly decreased. The product is bound to manifest its influence in the market.

Today, as a large-scale manufacturer, we have established our own UTK brand as an act to market toward the global market. Creating a fully responsive website is also a key to increase brand awareness. We have skilled service team standing by online to reply to customers as fast as possible.

We would like to think of ourselves as providers of great customer service. To provide personalized services at UTK Heating Pad, we frequently conduct customer satisfaction surveys. In our surveys, after asking customers how satisfied they are, we provide a form where they can type out a response. For example, we ask: 'What could we have done differently to improve your experience?' By being upfront about what we're asking, customers provide us with some insightful responses.