Position: Customer Service Supervisor
Professional Profile: Boasting an impressive 8-year tenure in the e-commerce industry, with a primary focus on delivering exceptional customer service.
Demonstrates expertise in after-sales support across prominent e-commerce platforms, including eBay, AliExpress, Dunhuang, and Amazon.
Exhibits exceptional prowess in communication, swiftly discerning customer requirements, comprehending the intricacies of their issues, and presenting precise, tailored solutions.
Leveraging a wealth of professional customer service experience, consistently elevating customer satisfaction, and serving as an invaluable conduit between clientele and the organization. Simultaneously, upholds store security, providing an indispensable foundation for operational success.