With the intimate understanding of the needs of the customers and the markets, UTK Technology Limited has developed weighted massaging heat pad that is reliable in performance and flexible in design. We carefully control each step of its manufacturing process at our facilities. This approach has proven to have significant advantages in terms of quality and performance shaping.

Market research is a very important piece of the market expansion process for our UTK brand. We spare no efforts to know about our potential customer base and our competition, which help us accurately identify our niche in this new market and to decide whether or not we should focus on this potential market. This process has made our international market expansion more smoothly.

Frequently the after-sales service is the key to brand loyalty. Except for offering products with high cost-performance ratio at UTK Heating Pad, we focus attention on improving customer service. We hired experienced and highly educated staff and built an after-sales team. We lay out agendas to train workers, and conduct practical role play activities between co-workers so that the team can acquire proficiency in both theoretical knowledge and practical exercise in serving customers.