utk jade infrared heating pad is made by UTK Technology Limited with a serious and responsible attitude. We have built our own factory from the ground up to conduct production. We introduce production facilities that have virtually unlimited capabilities and we constantly update the production technology. Thus, we can produce high quality products according to customers' needs.
Customer satisfaction is of central importance to UTK. We strive to deliver this through operational excellence and continual improvement. We measure customer satisfaction in several ways such as post-service email survey and use these metrics to help ensure experiences that surprise and delight our customers. By frequently measuring customer satisfaction, we reduce the number of unsatisfied customers and prevent customer churn.
It is an important thing - how customers feel our services provided at UTK Heating Pad. We often do some simple role plays in which they act out a few scenarios that involve both easy-going and troublesome customers. Then we observe how they handle the situation and coach them on areas to improve. In this way, we help our staff effectively respond to and handle problems.
UTK is engaged in a fast-growing healthy industry. Our vision is to make a healthy lifestyle accessible and affordable to everyone. UTK heating pad combines Hot Stone Therapy, Far Infrared Therapy, Negative Ions Therapy & Photon Light Therapy to reduce aching, inflamed muscles, and to relieve pain, which will give you a tremendous wellness-boosting experience.