【Knee Infrared Heat Pad for Pain Relief 】: Featuring the best Carbon Fiber Heating Element, UTK Infrared Knee Heating Pad would emit far-infrared rays, which deeply and evenly penetrate throughout the skin and muscle of the body, bringing relief and healing by increasing circulation and reducing inflammation.
【Hot Therapy with 8 Natural Jade Stones】: Featuring 8 Jade Stones and Max out 159°F, Knee Heat Pad offers a completely comfortable experience on targeted pain relief. When heating up, it emits much more negative ions which promote oxygenation to the brain and gently soothe your mind.
【Flexible Heating Wrap for Multiple Areas of the Body】: UTK Infrared Heating Wrap Max length is 25.2‘’ in length, Min length is 21.26‘’. It’s a flexible design that wraps easily around multiple areas of the body like the neck, knee, wrist, arm, thigh, providing targeted Pain Relief.
【EMF Free Heating Pad】: This Infrared Heating Wrap is powered by DC voltage to guarantee EMF Free. We provide 3 years warranty, any question feel free to contact us, email: support@utktechnology.com
【Perfect Gift for Yourself and Your Love Ones】: Treat yourself restoring the health of fatigued and tensioned muscle. Express your gratitude to your wife, husband, parents, friends, and teachers.
Costco Heated Mattress UTK-2
Company Advantages
· costco heated mattress is manufactured based on reactive printing. No harmful substances such as formaldehyde and nitrogen are added during manufacturing. It is eco-friendly and healthy. It is also comfortable and friendly to the skin.
· The product is totally inspected by our QC team with their dedication to high quality.
· When using this product, people can free their hands to some extent. This product provides them safer and more comfortable working conditions.
Company Features
· UTK Technology Limited is an globally advanced company in the field of costco heated mattress.
· UTK-made costco heated mattress features stable performance, easy operation and long-term maintenance. To make it healthier, our costco heated mattress applies not only the most advanced technology but also adopts the raw materials. Being easily maintained and durable is the remarkable characteristics of costco heated mattress.
· UTK Technology Limited aims to provide users with end-to-end service quality assurance. Call!
Product Details
costco heated mattress has superior performances in the following details.
Application of the Product
costco heated mattress can be used in a variety of situations.
We listen carefully to customer's requests and provide targeted solutions based on the bottleneck of customer. Therefore, we can help our customers to better solve problems.
Product Comparison
Compared with other similar products, the outstanding advantages of our company's costco heated mattress is mainly reflected in the following points.
Enterprise Advantages
Our company pays great attention to the construction of talent teams, because they are the basic element for our development. Therefore, we introduce and explore talented people regardless of regions and limitations in every possible way. Through giving full play to the potential, it promotes our company to develop efficiently.
Based on customer demand, provides quality services for customers and chases for long-term and friendly cooperation with them.
With the attitude of returning to the natural and green life, inherits the enterprise mission of 'the green environmental protection creates a healthy future' and make good use of the power of nature and respect its growth laws.
Since the establishment in has insisted on learning advanced management concepts from our peers. Meanwhile, we fulfill our unique advantages, only to strive for the fastest growth in the shortest possible time.
Our company's sales network has not only covered the whole country but also radiated to many countries and regions such as
UTK’s Return Policy
We stand behind our products. At UTK, all purchases are covered by our Product Return Policy as followed:
1. If within 30 days, products have become defective or Dead On Arrival (DOA), you may return the product to us and we will gladly replace, exchange or refund (less shipping) the money to you.
2. For products that are not satisfactory and are not defective or DOA, you can return to us within 30 days with the return shipping label at buyer / customer’s own expense.
Our Customer Support team will be happy to assist you at any time if you have questions or need to return a product. Email us: support@utktechnology.com
How do I Return an Item?
Please contact us before returning your product. All returns and exchanges must be arranged with a Customer Service Representative within 30 days after delivery.
Please follow these 3 steps:
1. Send an email to support@utktechnology.com with your intent to return and your reason.
2. After receiving a reply with acknowledgement of the return, please ship it to:
UTK’s US Return Address:
1900 Sumac Dr. Flower Mound, TX 75028, USA
3. Please email us to inform and provide the Tracking Number with our Customer Service department once the item has been returned.Once the tracking confirms the delivery, we will process your refund immediately. Refund delays may happen if tracking numbers are not provided.
Ship via insured parcel post, or another traceable method. This is in your best interest as we cannot be responsible for items lost in transit.
All products must be returned in the original carton in which it was received by the customer including packaging, documentation, and manual.
Please do not tape or write anything on the item or package. We reserve the right to refuse any such returns.
Merchandise returned in damaged condition (excluding factory defects) will be returned to the buyer.
If you product stops working the way it used to, it is most likely due to the controller. We will send you a new replacement controller free of charge. Simply send an email to support@utktechnology.com with a copy of your order) email forward or screenshot of your invoice, regardless of where you bought it), product model, and preferably a picture of your controller on both sides. Once we get that information from you, we will take care of the problem immediately. If a new controller does not solve your issue, we will send you a brand new pad. These exchanges will be at our cost in the continental USA only (Alaska, Hawaii and other countries must pay for all associated shipping costs).
What are the Shipping Methods?
All orders placed before 1 pm PST, Monday through Friday will be PROCESSED the same business day. Any orders placed after 1 pm PST and on a weekend will be processed the following business day.
Occasionally items ordered together may be shipped separately. ‘Out of Stock Item’ is any item that is currently out of stock but will be shipped as soon as it is available. You are not charged additional shipping for back ordered items. If there will be a delay of 2 weeks or longer, we will notify you via email.
We ship the parcel with DHL or UPS or USPS to keep fast shipping to you。
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Delivery to Canada takes 5 to 10 business days
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Delivery to US takes 3 to 8 business days
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Delivery to some addresses(APO, Hawaii, Alaska and Puerto Rico) takes 2 to 4 weeks
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For International shipment, please contact us first: support@utktechnology.com
After the parcel is shipped, you will receive an email notification with a confirmation number.
PLEASE NOTE:
UTK is NOT responsible for tracking of the package status once the tracking number has been provided. We are not able to contact the courier for you for any courier issues that may arise including, but not limited to: late shipment or lost package. It will be the responsibility of the courier as they are the one processing and delivering your package. Please contact the courier for updates using the tracking number provided to you for any shipping issues.
Warranty Policy
Although we produce extremely durable products, with the lowest defect rate in the industry, we still provide hassle-free warranty coverage.
If a product is defective, and the defects do not include physical damage caused by incorrect or negligent usage, within 365 days of receipt of the product, you may obtain a free replacement from UTK. To do so, you must contact us (support@utktechnology.com) and explain the problem in detail. Most problems with our products are related to incorrect usage and can be resolved with the right suggestion or explanation. If the product appears to have a manufacturing defect, we will ask you to ship it back to us for a free replacement. All UTK products or accessories with manufacturing defects will be replaced for free. Unlike other companies, we do not charge a restocking fee. If the product you return to us does not appear to be defective or has clearly been damaged by the user, we will ship it back to you at your expense.
30-Day Risk-Free Trial
With your purchase of a UTK Heating Pad, you will enjoy a 30-Day risk-free trial. If you are not completely satisfied with your purchase for any reason you can send it back for a refund of the price of the product. If you think you may return your pad during your trial period, please use it with care and always cover it with a towel or blanket. The unit must be in good condition, without smell, stains, or damage.
365-Day Warranty
You can instantly extend your product’s warranty from 30 to 365 days by doing ONE of the following:
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Take a picture or make a video of our product while you are using it. (Please be advised that these images may be used by UTK on its website or in other promotional materials. Your sending us this picture or video constitutes consent to such use.)
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Review the UTK far-infrared heating pad, describing your experience with it and how it has helped you. You may either send your review to support@utktechnology.com or submit it directly on the product page.
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Like us or share our site on Facebook, Google +, or Twitter. You must send us a link to your profile for the social media used.
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Recommend our products to friends or family and have them mention your name when they purchase a UTK far-infrared Heating Pad.
After you have done one or more of the above, e-mail us with sufficient information to enable us to register your extended warranty.
Optional Five-Year Warranty
For the UTK far-infrared Heating Pad, we also offer an optional five-year extended warranty, for an additional 35% of the item’s retail price. If you experience a problem with your product at any time during these five years, we will send you a new one as a replacement. The replacement may be the same model or a newer one.
We don’t recommend you to buy extended warranty. Usually, if nothing happened with the unit within first year: the chances are – nothing will happened within decade with correct use.
If you are still interested in purchasing this extended warranty, please contact us by e-mail at support@utktechnology.com
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Contact us
we welcome custom designs and ideas and is able to cater to the specific requirements. for more information, please visit the website or contact us directly with questions or inquiries.
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CONTACT
We are here to answer any questions you may have or concern about the therapeutic or healthcare products showed on UTK site, feel free to contact us.
PHONE : 3238018285(Google Voice ONLY)
E-MAIL: support@utktechnology.com
UTK Warehouse:
42589 Avenida Alvarado, Temecula, CA 92590
42589 Avenida Alvarado, Temecula, CA 92590
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NEWSLETTER
UTK is engaged in a fast-growing healthy industry. Our vision is to make a healthy lifestyle accessible and affordable to everyone. UTK heating pad combines Hot Stone Therapy, Far Infrared Therapy, Negative Ions Therapy & Photon Light Therapy to reduce aching, inflamed muscles, and to relieve pain, which will give you a tremendous wellness-boosting experience.
