Company Advantages
· The development and design of UTK heated neck and shoulder wrap is a complex process with medical industry regulations, specifications, application requirements, and patients' needs.
· The product is hygienic. During the production process, advanced technology for odor and bacteria management has been used to prevent mold and smell.
· All the time, UTK Technology Limited adheres to produce gifts for people with back pain according to international standards.
Heat Suggestions
◆Warm-temperature range (39.4°C~42.7°C )
◆Low-temperature range (43.3°C~48.3°C )
◆Medium-temperature range (48.8°C ~52.2°C )
◆Medium High-temperature range (54.4°C ~59.4°C )
◆High-temperature range (60°C~65°C )
◆Very High-temperature range (65.5°C ~70.5°C )
Company Features
· With years of devotion to this industry, UTK Technology Limited has become an expert of electric heat pack and transcended most competitors in the market.
· Thanks to our complete supply chain, we are now corporating with more overseas customers. We also have established a good relationship with these partners. Our experienced and passionate leaders are able to create value for our customers. They constantly improving our business flow and the way we serve customers. We have a team of experts. They work hard together to develop innovative products and improve our business workflow. This enables us to be more competitive in the electric heat pack market.
· With a commitment to continuous sustainability, we work hard to utilize the natural resources we consume including raw materials, energy, and water as efficiently as possible.
Product Details
With a focus on product's quality, our company pursues perfection in every detail.
Application of the Product
The utk infrared heating pad produced by is widely used in field for its excellent quality.
In addition to high-quality products, also provides effective solutions based on the actual conditions and the needs of different customers.
Product Comparison
Compared with products in the same category, utk infrared heating pad has the following advantages.
Enterprise Advantages
To develop continuously, our company has recruited talents and established an elite team. They have high technical level and strong research and development strength.
Based on the principle of 'customer first', our company is committed to providing quality and perfect service for customers.
In the future, will continue to be hard-working, united and dedicated, which is the reflection of the enterprise spirit. To develop the business, we will advance with the times and keep ourselves aggressive and innovative. With a focus on customers' needs, we will actively open up the international market based on talents and technological innovations. We are committed to building a first-class brand and becoming a global enterprise with international influence.
Established in has been continuously introducing competitive products in the rapid development for years. Now we have become a leader in the industry.
products are not only sold well in many cities in China but also exported to Southeast Asia, Africa, and other foreign countries.
Combine with 4 Advanced Therapy Technologies --- comfort your muscles which bring you a better quality of wellness.
Benefits Of Far Infrared Heating Pad
Jade,tourmaline and amethyst has long history as most popular wellness stones which used in the practice of healing and recovery. The UTK heating pad is an FDA licensed medical device that combines Far Infrared heat and Negative Ion therapy with the healing power of Jade and tourmaline.
What are the benefits the FIR therapy?
Researchers have found that FIR rays can improve blood circulation, reduce symptoms of chronic diseases, alleviate pain, revitalize skin cells, strengthen the brain, cardiovascular system, and nervous system, and help restore muscle and joint elasticity. Studies have shown that FIR therapy enhances blood circulation, reduces ischemia, exerts an anti-inflammatory effects, reduces pain, and promotes better sleep. FIR waves may also destroy cancer or viral cells. Unlike over-the-counter pain remedies, FIR therapy does not have gastrointestinal side effects.
What is negative ion therapy?
Negative ion therapy uses negative ions to produce beneficial effects. Many people find it improves their health, particularly in the areas of depression, bronchial issues, allergies, blood pressure, stress, and the removal of toxins.
Built-in carbon fiber
Carbon fiber can generate far infrared rays, penetrate into human skin, improve cell activity and metabolism.
What is EMF?
EMF stands for Electromagnetic Field. It is an energy field that is emitted from any wires that has current running through it. While this far infrared heating pad, when in operation, has no current running through its wires, every effort has been made in the design, development and construction to reduce and minimize any EMF exposure.
How does the infrared heating pad VS conventional Heating Pads?
|
Product Name |
Far infrared Heating Pad |
|
|
Product Picture |
|
|
|
Brand |
UTK |
Sunbeam |
|
Size |
15" x 19" |
12" x 15" |
|
Flexible |
YES |
YES |
|
Pad Material |
Soft PU leather (both sides), non-toxic PP cotton, Natural Jade Stones |
PVC and soft cloth cover |
|
Heat via |
Carbon fiber heating wires, |
Electric coils |
|
Heat Settings |
103°F~159°F by 1°F increments |
4 levels: Warm,Low, Med, High |
|
Timer Settings |
0~240 minutes by 15 minutes increments |
NO |
|
Auto Shut-Off |
4 hours |
NO |
|
Memory function |
YES |
NO |
|
Power Cord Length |
10 feet |
9 feet |
|
Power Wattage |
66 Watts |
50 Watts |
|
Travel bag |
YES |
NO |
|
Far infrared heat |
YES, 4μm -14 μm |
NO |
|
Deep Penetrating Heat |
6 inches below skin |
2 to 3mm, only warm your skin |
|
Overheat |
NO |
YES |
|
Negative Ions |
YES |
NO |
|
EMF |
Low |
High |
|
US FDA Registered |
YES |
YES |
|
Customer Reviews |
|
|
UTK’s Return Policy
We stand behind our products. At UTK, all purchases are covered by our Product Return Policy as followed:
1. If within 30 days, products have become defective or Dead On Arrival (DOA), you may return the product to us and we will gladly replace, exchange or refund (less shipping) the money to you.
2. For products that are not satisfactory and are not defective or DOA, you can return to us within 30 days with the return shipping label at buyer / customer’s own expense.
Our Customer Support team will be happy to assist you at any time if you have questions or need to return a product. Email us: support@utktechnology.com
How do I Return an Item?
Please contact us before returning your product. All returns and exchanges must be arranged with a Customer Service Representative within 30 days after delivery.
Please follow these 3 steps:
1. Send an email to support@utktechnology.com with your intent to return and your reason.
2. After receiving a reply with acknowledgement of the return, please ship it to:
UTK’s US Return Address:
405 Busher, Dr Lewisville, TX 75067. Attn: Morgan
3. Please email us to inform and provide the Tracking Number with our Customer Service department once the item has been returned.Once the tracking confirms the delivery, we will process your refund immediately. Refund delays may happen if tracking numbers are not provided.
Ship via insured parcel post, or another traceable method. This is in your best interest as we cannot be responsible for items lost in transit.
All products must be returned in the original carton in which it was received by the customer including packaging, documentation, and manual.
Please do not tape or write anything on the item or package. We reserve the right to refuse any such returns.
Merchandise returned in damaged condition (excluding factory defects) will be returned to the buyer.
If you product stops working the way it used to, it is most likely due to the controller. We will send you a new replacement controller free of charge. Simply send an email to support@utktechnology.com with a copy of your order) email forward or screenshot of your invoice, regardless of where you bought it), product model, and preferably a picture of your controller on both sides. Once we get that information from you, we will take care of the problem immediately. If a new controller does not solve your issue, we will send you a brand new pad. These exchanges will be at our cost in the continental USA only (Alaska, Hawaii and other countries must pay for all associated shipping costs).
What are the Shipping Methods?
All orders placed before 1 pm PST, Monday through Friday will be PROCESSED the same business day. Any orders placed after 1 pm PST and on a weekend will be processed the following business day.
Occasionally items ordered together may be shipped separately. "Out of Stock Item" is any item that is currently out of stock but will be shipped as soon as it is available. You are not charged additional shipping for back ordered items. If there will be a delay of 2 weeks or longer, we will notify you via email.
We ship the parcel with DHL or UPS or USPS to keep fast shipping to you.
PLEASE NOTE:
UTK is NOT responsible for tracking of the package status once the tracking number has been provided. We are not able to contact the courier for you for any courier issues that may arise including, but not limited to: late shipment or lost package. It will be the responsibility of the courier as they are the one processing and delivering your package. Please contact the courier for updates using the tracking number provided to you for any shipping issues.
Warranty Policy
Although we produce extremely durable products, with the lowest defect rate in the industry, we still provide hassle-free warranty coverage.
If a product is defective, and the defects do not include physical damage caused by incorrect or negligent usage, within 365 days of receipt of the product, you may obtain a free replacement from UTK. To do so, you must contact us (support@utktechnology.com) and explain the problem in detail. Most problems with our products are related to incorrect usage and can be resolved with the right suggestion or explanation. If the product appears to have a manufacturing defect, we will ask you to ship it back to us for a free replacement. All UTK products or accessories with manufacturing defects will be replaced for free. Unlike other companies, we do not charge a restocking fee. If the product you return to us does not appear to be defective or has clearly been damaged by the user, we will ship it back to you at your expense.
30-Day Risk-Free Trial
With your purchase of a UTK Heating Pad, you will enjoy a 30-Day risk-free trial. If you are not completely satisfied with your purchase for any reason you can send it back for a refund of the price of the product. If you think you may return your pad during your trial period, please use it with care and always cover it with a towel or blanket. The unit must be in good condition, without smell, stains, or damage.
365-Day Warranty
You can instantly extend your product’s warranty from 30 to 365 days by doing ONE of the following:
Take a picture or make a video of our product while you are using it. (Please be advised that these images may be used by UTK on its website or in other promotional materials. Your sending us this picture or video constitutes consent to such use.)
Review the UTK far-infrared heating pad, describing your experience with it and how it has helped you. You may either send your review to support@utktechnology.com or submit it directly on the product page.
Like us or share our site on Facebook, Google +, or Twitter. You must send us a link to your profile for the social media used.
Recommend our products to friends or family and have them mention your name when they purchase a UTK far-infrared Heating Pad.
After you have done one or more of the above, e-mail us with sufficient information to enable us to register your extended warranty.
Optional Five-Year Warranty
For the UTK far-infrared Heating Pad, we also offer an optional five-year extended warranty, for an additional 35% of the item’s retail price. If you experience a problem with your product at any time during these five years, we will send you a new one as a replacement. The replacement may be the same model or a newer one.
We don’t recommend you to buy extended warranty. Usually, if nothing happened with the unit within first year: the chances are – nothing will happened within decade with correct use.
If you are still interested in purchasing this extended warranty, please contact us by e-mail at support@utktechnology.com.
UTK is engaged in a fast-growing healthy industry. Our vision is to make a healthy lifestyle accessible and affordable to everyone. UTK heating pad combines Hot Stone Therapy, Far Infrared Therapy, Negative Ions Therapy & Photon Light Therapy to reduce aching, inflamed muscles, and to relieve pain, which will give you a tremendous wellness-boosting experience.
