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Heating Pad Online UTK Brand Company 1
Heating Pad Online UTK Brand Company 2
Heating Pad Online UTK Brand Company 3
Heating Pad Online UTK Brand Company 4
Heating Pad Online UTK Brand Company 5
Heating Pad Online UTK Brand Company 6
Heating Pad Online UTK Brand Company 7
Heating Pad Online UTK Brand Company 8
Heating Pad Online UTK Brand Company 9
Heating Pad Online UTK Brand Company 10
Heating Pad Online UTK Brand Company 1
Heating Pad Online UTK Brand Company 2
Heating Pad Online UTK Brand Company 3
Heating Pad Online UTK Brand Company 4
Heating Pad Online UTK Brand Company 5
Heating Pad Online UTK Brand Company 6
Heating Pad Online UTK Brand Company 7
Heating Pad Online UTK Brand Company 8
Heating Pad Online UTK Brand Company 9
Heating Pad Online UTK Brand Company 10

Heating Pad Online UTK Brand Company

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Product Overview

- The UTK brand heating pad is a larger heating pad that adopts 126 natural stones as material, releasing negative ions for deeper heating and larger coverage area.

- The pad uses natural jade heating therapy for pain relief, with built-in carbon fiber emitting far-infrared rays to effectively ease muscle aches.

- The smart controller with memory function allows users to set preferred temperature levels, making it suitable for people of all ages.

- The UTK heating pad is FDA registered as a medical device, providing reassurance in terms of safety and quality.

- The product comes with a 3-year warranty, offering free after-service support for any performance failures within that period.

Heating Pad Online UTK Brand Company 11
Heating Pad Online UTK Brand Company 12

Product Features

- Precise heat settings with temperature adjustable from 39.4°C to 70.5°C.

- Precise time settings with adjustable time from 0-240 minutes in 15-minute increments.

- 4-hour auto shut-off feature to conserve energy and prevent burns.

- An extra-long 8.5-foot cord for convenient use from the bed or favorite chair.

- Comes with a premium travel bag for easy storage and protection.

Product Value

- The UTK heating pad provides precise heat and time settings, allowing users to customize their therapy for optimum comfort.

- The product includes safety features such as auto shut-off, making it reliable and user-friendly.

- Its larger heating area and natural jade heating therapy offer better pain relief and longer-lasting infrared heating.

- The pad's FDA certification ensures its safety and suitability as a medical device.

- The 3-year warranty provides peace of mind and excellent after-service support.

Heating Pad Online UTK Brand Company 13
Heating Pad Online UTK Brand Company 14

Product Advantages

- The UTK heating pad uses natural stones and carbon fiber technology to provide effective pain relief and minimize electromagnetic radiation.

- The smart controller with memory function allows easy and convenient temperature adjustments.

- The pad is suitable for various age groups, and its CE certification ensures its quality and safety.

- The UTK brand has expertise in the infrared therapy industry and offers a high-quality product.

- The heating pad's larger size and extra-long cord make it comfortable to use in various scenarios.

Application Scenarios

- The UTK heating pad is suitable for individuals with muscle aches and pains, providing targeted pain relief for areas such as the back, shoulders, abdomen, legs, and arms.

- It can be used by people of all ages, thanks to its easy-to-use smart controller and customizable settings.

- The product is ideal for home use, allowing users to conveniently experience the benefits of infrared therapy in the comfort of their own bed or favorite chair.

- The heating pad's portable design and premium travel bag make it suitable for travel, ensuring pain relief is accessible wherever you go.

- It can be used by individuals seeking a reliable, FDA-certified heating pad for their medical therapy or pain management needs.

Heating Pad Online UTK Brand Company 15

UTK’s Return Policy


We stand behind our products. At UTK, all purchases are covered by our Product Return Policy as followed:

1. If within 30 days, products have become defective or Dead On Arrival (DOA), you may return the product to us and we will gladly replace, exchange or refund (less shipping) the money to you.

2. For products that are not satisfactory and are not defective or DOA, you can return to us within 30 days with the return shipping label at buyer / customer’s own expense.

Our Customer Support team will be happy to assist you at any time if you have questions or need to return a product. Email us: support@utktechnology.com

How do I Return an Item?


Please contact us before returning your product. All returns and exchanges must be arranged with a Customer Service Representative within 30 days after delivery.

Please follow these 3 steps:

1. Send an email to support@utktechnology.com with your intent to return and your reason.

2. After receiving a reply with acknowledgement of the return, please ship it to:

UTK’s US Return Address:

1900 Sumac Dr. Flower Mound, TX 75028, USA

3. Please email us to inform and provide the Tracking Number with our Customer Service department once the item has been returned.Once the tracking confirms the delivery, we will process your refund immediately. Refund delays may happen if tracking numbers are not provided.

Ship via insured parcel post, or another traceable method. This is in your best interest as we cannot be responsible for items lost in transit.

All products must be returned in the original carton in which it was received by the customer including packaging, documentation, and manual.

Please do not tape or write anything on the item or package. We reserve the right to refuse any such returns.

Merchandise returned in damaged condition (excluding factory defects) will be returned to the buyer.

If you product stops working the way it used to, it is most likely due to the controller. We will send you a new replacement controller free of charge. Simply send an email to support@utktechnology.com with a copy of your order) email forward or screenshot of your invoice, regardless of where you bought it), product model, and preferably a picture of your controller on both sides. Once we get that information from you, we will take care of the problem immediately. If a new controller does not solve your issue, we will send you a brand new pad. These exchanges will be at our cost in the continental USA only (Alaska, Hawaii and other countries must pay for all associated shipping costs).

What are the Shipping Methods?


All orders placed before 1 pm PST, Monday through Friday will be PROCESSED the same business day. Any orders placed after 1 pm PST and on a weekend will be processed the following business day.

Occasionally items ordered together may be shipped separately. ‘Out of Stock Item’ is any item that is currently out of stock but will be shipped as soon as it is available. You are not charged additional shipping for back ordered items. If there will be a delay of 2 weeks or longer, we will notify you via email.

We ship the parcel with DHL or UPS or USPS to keep fast shipping to you。

  • Delivery to Canada takes 5 to 10 business days

  • Delivery to US takes 3 to 8 business days

  • Delivery to some addresses(APO, Hawaii, Alaska and Puerto Rico) takes 2 to 4 weeks

  • For International shipment, please contact us first: support@utktechnology.com

After the parcel is shipped, you will receive an email notification with a confirmation number.

PLEASE NOTE:

UTK is NOT responsible for tracking of the package status once the tracking number has been provided. We are not able to contact the courier for you for any courier issues that may arise including, but not limited to: late shipment or lost package. It will be the responsibility of the courier as they are the one processing and delivering your package. Please contact the courier for updates using the tracking number provided to you for any shipping issues.

Warranty Policy

Although we produce extremely durable products, with the lowest defect rate in the industry, we still provide hassle-free warranty coverage.

If a product is defective, and the defects do not include physical damage caused by incorrect or negligent usage, within 365 days of receipt of the product, you may obtain a free replacement from UTK. To do so, you must contact us (support@utktechnology.com) and explain the problem in detail. Most problems with our products are related to incorrect usage and can be resolved with the right suggestion or explanation. If the product appears to have a manufacturing defect, we will ask you to ship it back to us for a free replacement. All UTK products or accessories with manufacturing defects will be replaced for free. Unlike other companies, we do not charge a restocking fee. If the product you return to us does not appear to be defective or has clearly been damaged by the user, we will ship it back to you at your expense.

30-Day Risk-Free Trial

With your purchase of a UTK Heating Pad, you will enjoy a 30-Day risk-free trial. If you are not completely satisfied with your purchase for any reason you can send it back for a refund of the price of the product. If you think you may return your pad during your trial period, please use it with care and always cover it with a towel or blanket. The unit must be in good condition, without smell, stains, or damage.

365-Day Warranty

You can instantly extend your product’s warranty from 30 to 365 days by doing ONE of the following:

  1. Take a picture or make a video of our product while you are using it. (Please be advised that these images may be used by UTK on its website or in other promotional materials. Your sending us this picture or video constitutes consent to such use.)

  2. Review the UTK far-infrared heating pad, describing your experience with it and how it has helped you. You may either send your review to support@utktechnology.com or submit it directly on the product page.

  3. Like us or share our site on Facebook, Google +, or Twitter. You must send us a link to your profile for the social media used.

  4. Recommend our products to friends or family and have them mention your name when they purchase a UTK far-infrared Heating Pad.

After you have done one or more of the above, e-mail us with sufficient information to enable us to register your extended warranty.

Optional Five-Year Warranty

For the UTK far-infrared Heating Pad, we also offer an optional five-year extended warranty, for an additional 35% of the item’s retail price. If you experience a problem with your product at any time during these five years, we will send you a new one as a replacement. The replacement may be the same model or a newer one.

We don’t recommend you to buy extended warranty. Usually, if nothing happened with the unit within first year: the chances are – nothing will happened within decade with correct use.

If you are still interested in purchasing this extended warranty, please contact us by e-mail at support@utktechnology.com

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we welcome custom designs and ideas and is able to cater to the specific requirements. for more information, please visit the website or contact us directly with questions or inquiries.
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CONTACT
We are here to answer any questions you may have or concern about the therapeutic or healthcare products showed on UTK site, feel free to contact us.
PHONE : 3238018285(Google Voice ONLY)
UTK Warehouse:
42589 Avenida Alvarado, Temecula, CA 92590

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NEWSLETTER

UTK is engaged in a fast-growing healthy industry. Our vision is to make a healthy lifestyle accessible and affordable to everyone. UTK heating pad combines Hot Stone Therapy, Far Infrared Therapy, Negative Ions Therapy & Photon Light Therapy to reduce aching, inflamed muscles, and to relieve pain, which will give you a tremendous wellness-boosting experience.

    

UTK Heat for Pain Relief
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