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Costco Weighted Heating Pad Costco Weighted Heating Pad Manufacture 1
Costco Weighted Heating Pad Costco Weighted Heating Pad Manufacture 2
Costco Weighted Heating Pad Costco Weighted Heating Pad Manufacture 3
Costco Weighted Heating Pad Costco Weighted Heating Pad Manufacture 4
Costco Weighted Heating Pad Costco Weighted Heating Pad Manufacture 5
Costco Weighted Heating Pad Costco Weighted Heating Pad Manufacture 6

Costco Weighted Heating Pad Costco Weighted Heating Pad Manufacture

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Warranty Policy

Although we produce extremely durable products, with the lowest defect rate in the industry, we still provide hassle-free warranty coverage.

If a product is defective, and the defects do not include physical damage caused by incorrect or negligent usage, within 365 days of receipt of the product, you may obtain a free replacement from UTK. To do so, you must contact us (support@utktechnology.com) and explain the problem in detail. Most problems with our products are related to incorrect usage and can be resolved with the right suggestion or explanation. If the product appears to have a manufacturing defect, we will ask you to ship it back to us for a free replacement. All UTK products or accessories with manufacturing defects will be replaced for free. Unlike other companies, we do not charge a restocking fee. If the product you return to us does not appear to be defective or has clearly been damaged by the user, we will ship it back to you at your expense.

30-Day Risk-Free Trial

With your purchase of a UTK Heating Pad, you will enjoy a 30-Day risk-free trial. If you are not completely satisfied with your purchase for any reason you can send it back for a refund of the price of the product. If you think you may return your pad during your trial period, please use it with care and always cover it with a towel or blanket. The unit must be in good condition, without smell, stains, or damage.

365-Day Warranty

You can instantly extend your product’s warranty from 30 to 365 days by doing ONE of the following:

  1. Take a picture or make a video of our product while you are using it. (Please be advised that these images may be used by UTK on its website or in other promotional materials. Your sending us this picture or video constitutes consent to such use.)

  2. Review the UTK far-infrared heating pad, describing your experience with it and how it has helped you. You may either send your review to support@utktechnology.com or submit it directly on the product page.

  3. Like us or share our site on Facebook, Google +, or Twitter. You must send us a link to your profile for the social media used.

  4. Recommend our products to friends or family and have them mention your name when they purchase a UTK far-infrared Heating Pad.

After you have done one or more of the above, e-mail us with sufficient information to enable us to register your extended warranty.

Optional Five-Year Warranty

For the UTK far-infrared Heating Pad, we also offer an optional five-year extended warranty, for an additional 35% of the item’s retail price. If you experience a problem with your product at any time during these five years, we will send you a new one as a replacement. The replacement may be the same model or a newer one.

We don’t recommend you to buy extended warranty. Usually, if nothing happened with the unit within first year: the chances are – nothing will happened within decade with correct use.

If you are still interested in purchasing this extended warranty, please contact us by e-mail at support@utktechnology.com

UTK’s Return Policy


We stand behind our products. At UTK, all purchases are covered by our Product Return Policy as followed:

1. If within 30 days, products have become defective or Dead On Arrival (DOA), you may return the product to us and we will gladly replace, exchange or refund (less shipping) the money to you.

2. For products that are not satisfactory and are not defective or DOA, you can return to us within 30 days with the return shipping label at buyer / customer’s own expense.

Our Customer Support team will be happy to assist you at any time if you have questions or need to return a product. Email us: support@utktechnology.com

How do I Return an Item?


Please contact us before returning your product. All returns and exchanges must be arranged with a Customer Service Representative within 30 days after delivery.

Please follow these 3 steps:

1. Send an email to support@utktechnology.com with your intent to return and your reason.

2. After receiving a reply with acknowledgement of the return, please ship it to:

UTK’s US Return Address:

1900 Sumac Dr. Flower Mound, TX 75028, USA

3. Please email us to inform and provide the Tracking Number with our Customer Service department once the item has been returned.Once the tracking confirms the delivery, we will process your refund immediately. Refund delays may happen if tracking numbers are not provided.

Ship via insured parcel post, or another traceable method. This is in your best interest as we cannot be responsible for items lost in transit.

All products must be returned in the original carton in which it was received by the customer including packaging, documentation, and manual.

Please do not tape or write anything on the item or package. We reserve the right to refuse any such returns.

Merchandise returned in damaged condition (excluding factory defects) will be returned to the buyer.

If you product stops working the way it used to, it is most likely due to the controller. We will send you a new replacement controller free of charge. Simply send an email to support@utktechnology.com with a copy of your order) email forward or screenshot of your invoice, regardless of where you bought it), product model, and preferably a picture of your controller on both sides. Once we get that information from you, we will take care of the problem immediately. If a new controller does not solve your issue, we will send you a brand new pad. These exchanges will be at our cost in the continental USA only (Alaska, Hawaii and other countries must pay for all associated shipping costs).

What are the Shipping Methods?


All orders placed before 1 pm PST, Monday through Friday will be PROCESSED the same business day. Any orders placed after 1 pm PST and on a weekend will be processed the following business day.

Occasionally items ordered together may be shipped separately. ‘Out of Stock Item’ is any item that is currently out of stock but will be shipped as soon as it is available. You are not charged additional shipping for back ordered items. If there will be a delay of 2 weeks or longer, we will notify you via email.

We ship the parcel with DHL or UPS or USPS to keep fast shipping to you。

  • Delivery to Canada takes 5 to 10 business days

  • Delivery to US takes 3 to 8 business days

  • Delivery to some addresses(APO, Hawaii, Alaska and Puerto Rico) takes 2 to 4 weeks

  • For International shipment, please contact us first: support@utktechnology.com

After the parcel is shipped, you will receive an email notification with a confirmation number.

PLEASE NOTE:

UTK is NOT responsible for tracking of the package status once the tracking number has been provided. We are not able to contact the courier for you for any courier issues that may arise including, but not limited to: late shipment or lost package. It will be the responsibility of the courier as they are the one processing and delivering your package. Please contact the courier for updates using the tracking number provided to you for any shipping issues.

Company Advantages


· UTK costco weighted heating pad is sophisticated in every detail by paying great attention to detail, both in the selection of raw material and in every aspect of production.


· Its quality is highly guaranteed by a series of quality management methods.


· Once the order costco weighted heating pad details are confirmed, UTK Technology Limited will arrange the production for customers.


UTK Far Infrared tourmaline Heating Pad is perfectly soft flexible wrap around a body part to relieve muscle tension where people experience it -back & lower back & shoulders & waist & hip & legs & arms & knees & feet.

UTK heating pad is designed to stay in place throughout your entire treatment session. Use for just 30 minutes daily to increase blood flow and reduce pain and muscle tension.

PRODUCT FEATURES:

*Precise Heat Settings: LED controller adjusts heat settings (39.4°C-70.5°C) from warm to high based on your comfort level

*Precise TIME Settings: LED controller adjusts time settings from 0-240 minutes by 15 minutes increments.

*4-Hour Auto Shut-Off: Conserves energy and prevents burns caused by excessive heating

*10-Foot Extra-Long Cord: Makes it easier to use from the comfort of your bed or favorite chair

*Premium Travel Bag: Keeps the heating pad protected in between uses.

PRODUCT SPECIFICATIONS:

Pad Size: 21” x 38”

Weight:7lb (3.2kg)

Heating Area:34″x14″

Power: 240 Volts,  50Hz/60Hz, 160 Watts

Pad Material: Soft PU leather (both sides), non-toxic PP cotton, 72 Individual tourmaline Stones and 54 Individual ocher Stones

Auto Shut-Off Time: 240 minutes by 15 minutes increments

HEAT SUGGESTIONS:

Warm-temperature range (103°F~109°F) / (39.4°C~42.7°C )

Low-temperature range (39°C~43°C) / (43.3°C~48.3°C )

Medium-temperature range (43°C~49°C)  / (43.3°C~48.3°C )

Medium High-temperature range (50°C ~59°C) / (54.4°C ~59.4°C )

High-temperature range (60°C~65°C)/ (60°C~65°C )

Very High-temperature range (65°C~70°C) / (65.5°C ~70.5°C )


Company Features


· UTK Technology Limited is a highly qualified company specializing in manufacturing high-quality costco weighted heating pad. We are receiving many compliments both in the domestic and international market.


· In order to meet market's demands, UTK Technology Limited introduces the full-automatic modernized production line. Advanced equipment of UTK Technology Limited provides a solid guarantee for product quality and efficiency. The quality management department of UTK Technology Limited has equipped with advanced equipment to maintain good product quality.


· Our ambition is to become the leading costco weighted heating pad manufacturer. Ask!


Product Details


not only pays attention to the whole, but also focuses on the details of costco weighted heating pad. In this way, we make sure that our products are better reflected in the following details.



Application of the Product


costco weighted heating pad can be used in a variety of situations.


is dedicated to providing professional, efficient and economical solutions for customers, so as to meet customers' needs to the greatest extent.



Product Comparison


Compared with the costco weighted heating pad of our peers, the costco weighted heating pad we produce is provided with the following advantages.



Enterprise Advantages


has a group of excellent sales staff and experienced production personnel, which provides favorable conditions for development and growth.


With the service concept of 'customer first, service first', constantly improves the service and strive to provide professional, high-quality and comprehensive services for customers.


Looking forward to the future, will continue to follow the development philosophy of 'people-oriented, technology-leading'. We will gather talents based on the business strength and motivate them by a reasonable system. Relying on the power of sci-tech, we will strive to build an excellent brand in the industry and spread the sales network to the country and to the even wider international market.


was established in We run a scientific management system and comprehensive service system after years of exploration. We are now widely recognized by numerous customers.


far infrared heating pad are favored by domestic and foreign customers for the reasonable price and good quality.


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we welcome custom designs and ideas and is able to cater to the specific requirements. for more information, please visit the website or contact us directly with questions or inquiries.
CONTACT
We are here to answer any questions you may have or concern about the therapeutic or healthcare products showed on UTK site, welcome to contact us.
PHONE : +1 (205) 303-5257
UTK Warehouse:
44364 S Grimmer Blvd Fremont, CA 94538

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NEWSLETTER

UTK is engaged in a fast-growing healthy industry. Our vision is to make a healthy lifestyle accessible and affordable to everyone. UTK heating pad combines Hot Stone Therapy, Far Infrared Therapy, Negative Ions Therapy & Photon Light Therapy to reduce aching, inflamed muscles, and to relieve pain, which will give you a tremendous wellness-boosting experience.

    

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