UTK Brand Costco Neck and Shoulder Heating Pad Supplier 1
UTK Brand Costco Neck and Shoulder Heating Pad Supplier 2
UTK Brand Costco Neck and Shoulder Heating Pad Supplier 3
UTK Brand Costco Neck and Shoulder Heating Pad Supplier 4
UTK Brand Costco Neck and Shoulder Heating Pad Supplier 5
UTK Brand Costco Neck and Shoulder Heating Pad Supplier 1
UTK Brand Costco Neck and Shoulder Heating Pad Supplier 2
UTK Brand Costco Neck and Shoulder Heating Pad Supplier 3
UTK Brand Costco Neck and Shoulder Heating Pad Supplier 4
UTK Brand Costco Neck and Shoulder Heating Pad Supplier 5

UTK Brand Costco Neck and Shoulder Heating Pad Supplier

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Warranty Policy

Although we produce extremely durable products, with the lowest defect rate in the industry, we still provide hassle-free warranty coverage.

If a product is defective, and the defects do not include physical damage caused by incorrect or negligent usage, within 365 days of receipt of the product, you may obtain a free replacement from UTK. To do so, you must contact us (support@utktechnology.com) and explain the problem in detail. Most problems with our products are related to incorrect usage and can be resolved with the right suggestion or explanation. If the product appears to have a manufacturing defect, we will ask you to ship it back to us for a free replacement. All UTK products or accessories with manufacturing defects will be replaced for free. Unlike other companies, we do not charge a restocking fee. If the product you return to us does not appear to be defective or has clearly been damaged by the user, we will ship it back to you at your expense.

30-Day Risk-Free Trial

With your purchase of a UTK Heating Pad, you will enjoy a 30-Day risk-free trial. If you are not completely satisfied with your purchase for any reason you can send it back for a refund of the price of the product. If you think you may return your pad during your trial period, please use it with care and always cover it with a towel or blanket. The unit must be in good condition, without smell, stains, or damage.

365-Day Warranty

You can instantly extend your product’s warranty from 30 to 365 days by doing ONE of the following:

  1. Take a picture or make a video of our product while you are using it. (Please be advised that these images may be used by UTK on its website or in other promotional materials. Your sending us this picture or video constitutes consent to such use.)

  2. Review the UTK far-infrared heating pad, describing your experience with it and how it has helped you. You may either send your review to support@utktechnology.com or submit it directly on the product page.

  3. Like us or share our site on Facebook, Google +, or Twitter. You must send us a link to your profile for the social media used.

  4. Recommend our products to friends or family and have them mention your name when they purchase a UTK far-infrared Heating Pad.

After you have done one or more of the above, e-mail us with sufficient information to enable us to register your extended warranty.

Optional Five-Year Warranty

For the UTK far-infrared Heating Pad, we also offer an optional five-year extended warranty, for an additional 35% of the item’s retail price. If you experience a problem with your product at any time during these five years, we will send you a new one as a replacement. The replacement may be the same model or a newer one.

We don’t recommend you to buy extended warranty. Usually, if nothing happened with the unit within first year: the chances are – nothing will happened within decade with correct use.

If you are still interested in purchasing this extended warranty, please contact us by e-mail at support@utktechnology.com

UTK’s Return Policy


We stand behind our products. At UTK, all purchases are covered by our Product Return Policy as followed:

1. If within 30 days, products have become defective or Dead On Arrival (DOA), you may return the product to us and we will gladly replace, exchange or refund (less shipping) the money to you.

2. For products that are not satisfactory and are not defective or DOA, you can return to us within 30 days with the return shipping label at buyer / customer’s own expense.

Our Customer Support team will be happy to assist you at any time if you have questions or need to return a product. Email us: support@utktechnology.com

How do I Return an Item?


Please contact us before returning your product. All returns and exchanges must be arranged with a Customer Service Representative within 30 days after delivery.

Please follow these 3 steps:

1. Send an email to support@utktechnology.com with your intent to return and your reason.

2. After receiving a reply with acknowledgement of the return, please ship it to:

UTK’s US Return Address:

1900 Sumac Dr. Flower Mound, TX 75028, USA

3. Please email us to inform and provide the Tracking Number with our Customer Service department once the item has been returned.Once the tracking confirms the delivery, we will process your refund immediately. Refund delays may happen if tracking numbers are not provided.

Ship via insured parcel post, or another traceable method. This is in your best interest as we cannot be responsible for items lost in transit.

All products must be returned in the original carton in which it was received by the customer including packaging, documentation, and manual.

Please do not tape or write anything on the item or package. We reserve the right to refuse any such returns.

Merchandise returned in damaged condition (excluding factory defects) will be returned to the buyer.

If you product stops working the way it used to, it is most likely due to the controller. We will send you a new replacement controller free of charge. Simply send an email to support@utktechnology.com with a copy of your order) email forward or screenshot of your invoice, regardless of where you bought it), product model, and preferably a picture of your controller on both sides. Once we get that information from you, we will take care of the problem immediately. If a new controller does not solve your issue, we will send you a brand new pad. These exchanges will be at our cost in the continental USA only (Alaska, Hawaii and other countries must pay for all associated shipping costs).

What are the Shipping Methods?


All orders placed before 1 pm PST, Monday through Friday will be PROCESSED the same business day. Any orders placed after 1 pm PST and on a weekend will be processed the following business day.

Occasionally items ordered together may be shipped separately. ‘Out of Stock Item’ is any item that is currently out of stock but will be shipped as soon as it is available. You are not charged additional shipping for back ordered items. If there will be a delay of 2 weeks or longer, we will notify you via email.

We ship the parcel with DHL or UPS or USPS to keep fast shipping to you。

  • Delivery to Canada takes 5 to 10 business days

  • Delivery to US takes 3 to 8 business days

  • Delivery to some addresses(APO, Hawaii, Alaska and Puerto Rico) takes 2 to 4 weeks

  • For International shipment, please contact us first: support@utktechnology.com

After the parcel is shipped, you will receive an email notification with a confirmation number.

PLEASE NOTE:

UTK is NOT responsible for tracking of the package status once the tracking number has been provided. We are not able to contact the courier for you for any courier issues that may arise including, but not limited to: late shipment or lost package. It will be the responsibility of the courier as they are the one processing and delivering your package. Please contact the courier for updates using the tracking number provided to you for any shipping issues.

Company Advantages


· The innovative design of UTK costco neck and shoulder heating pad leaves a lasting impression on the customers.


· The product is tested again and again ensuring long service life.


· Quality is strictly controlled by UTK's own factory's professional QC team.


PRODUCT DESCRIPTION

Function: perfect for sore muscles in your back, shoulders, abdomen, legs, arms, and more.

Precise Heat Settings: Smart digital controller adjusts heat (39.4°C-70.5°C ) to your comfort level.

Precise TIME Settings: Smart digital controller adjusts time settings from 0-240 minutes by 15 minutes increments.

Memory Function: The “MEM” button remembers your favorite heat and time settings.

4-Hour Auto Shut-Off: Conserves energy and prevents burns caused by excessive heating.

10-Foot Extra-Long Cord: Makes it easier to use from the comfort of your bed or favorite chair

Premium Travel Bag: Keeps the heating pad protected in between uses.

  PRODUCT SPECIFICATIONS:

Pad Size: 21″X31″

Power: 220-240V, 60Hz, 150 Watts, FIR: 4~14um

Weight: 6lb (2.7kg)

Negative Ion output: over 2000/cc

Pad Material: Soft PU leather (both sides), non-toxic PP cotton, 98 Individual tourmaline Stones

  HEAT SUGGESTIONS:  

Warm-temperature range (39.4°C~42.7°C )

Low-temperature range (43.3°C~48.3°C )

Medium-temperature range (48.8°C ~52.2°C )

Medium High-temperature range (54.4°C ~59.4°C )

High-temperature range (60°C~65°C )

Very High-temperature range (65.5°C ~70.5°C )


Company Features


· UTK Technology Limited has won wide popularity for supplying high-quality costco neck and shoulder heating pad.


· At UTK Technology Limited, we are singularly focused on the customer’s experience whether in purchase experience or user experience. UTK Technology Limited is armed with authoritative experts for costco neck and shoulder heating pad manufacturing and inspection. UTK Heating Pad professionals have always been very deliberate about the quality of our materials to ensure the promised performance of our products.


· We have a mutual dream of being an international costco neck and shoulder heating pad manufacturer some day. Please contact.


Product Details


not only pays attention to the whole, but also focuses on the details of costco neck and shoulder heating pad. In this way, we make sure that our products are better reflected in the following details.



Application of the Product


costco neck and shoulder heating pad, one of main products, is deeply favored by customers. With wide application, it can be applied to different industries and fields.


According to different needs of customers, we could customize comprehensive and efficient solutions for them.



Product Comparison


Compared with products in the same category, costco neck and shoulder heating pad's outstanding advantages are as follows.



Enterprise Advantages


has a professional R&D team and an experienced technical team to promote the production of high-quality products.


Based on customer's needs, fully exerts our own advantages and market potential. We constantly innovate service methods and improve service to meet their expectations for our company.


Our company will continue to adhere to the business concept of 'customer service, customer satisfaction', and follow the spirit of 'strive for better, pursue excellence'. With the strong technical strength and serious attitude, we will create a first-class brand and build a good corporate image, striving to be a leading company in the industry.


was built in During the development for years, we have accumulated rich production and management experience.


far infrared heating pad are supplied throughout the country. Some products are exported to some countries and regions in Europe, America, Africa and Southeast Asia.


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we welcome custom designs and ideas and is able to cater to the specific requirements. for more information, please visit the website or contact us directly with questions or inquiries.
CONTACT
Nous sommes ici pour répondre à toutes vos questions ou préoccupations concernant les produits thérapeutiques ou de soins de santé présentés sur le site UTK, bienvenue à nous contacter.
PHONE : +1 (205) 303-5257
Entrepôt UTK:
44364 S Grimmer Blvd Fremont, CA 94538

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NEWSLETTER

UTK est engagé dans une industrie saine à croissance rapide. Notre vision est de rendre un mode de vie sain accessible et abordable pour tous. Le coussin chauffant UTK combine la thérapie aux pierres chaudes, la thérapie à infrarouge lointain, la thérapie aux ions négatifs & Photon Light Therapy pour réduire les muscles endoloris et enflammés et pour soulager la douleur, ce qui vous donnera une formidable expérience de bien-être.

   

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