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UTK Far Infrared Heating Pad – Natural Jade Heating Pad for Chronic Back Pain Relief – Small (19″ × 15″)

$ 149.00 $ 119.00
17 customer reviews
UPC: 710228590862

1.FAR INFRARED THERAPY FOR PAIN RELIEF. Far infrared is able to reach the inner (4-14 µm) regions of muscles, healing sore tissue and joints by increasing circulation.
2.NATURAL JADE STONES FOR BODY RELAXING. Natural Jade Stones generate more Negative Ions when heating up, and the Ions promote oxygenation to the brain and gently soothe all the body.
3.SMART CORD AND EASY TO USE. Timer Settings and Temp Adjustment by 1℉, Auto shut off, Memory Function.
4.LIGHTWEIGHT AND FLEXIBLE. This small size jade mat is lightweight and can be used to lie on or wrap around your body.
5.MANUFACTURER FDA APPROVAL GUARANTEE LOWER EMF ITEMS. UTK are always providing the best service. UTK is specialized in Health and solving EMF all the time. The Heating Pad features the best shielding circuit to reduce EMF.

 

Clear
SKU: HEAT-PAD-SMALL-BLACK
Description

1.FLEXIBLE CAN WRAP AROUND A BODY PART & SIT & LIE ON: back & lower back & shoulders & waist & hip & legs & arms & knees & feet .
2. MORE EFFECTIVE & SAFE & LONGER-LASTING & DEEPER PENETRATING THERAPEUTIC HEAT than conventional heating pads: features natural jade, far-infrared heat, negative ions.
3.MORE SOLID CONSTRUCTION, SECURE AND STURDY: the controller, the cable, the pad and connections.

4.EASY TO OPERATE SMART DIGITAL CONTROLLER: with Timer and Temperature settings, Auto shut-off , and Memory Function.

Specifications:
1. Dimensions: 15 inches x 19 inches; and approximately 1/2 inches thick.
2. 60 Individual Natural Jade Stones for maximum heat transfer and penetration Held securely held in place on a 1 1/2 inches; spacing layout
3. Actual jade stone area is approx. 9 inches by 15 inches; (but pad extends from edge to edge)
4. Power Cord:10 foot.
5. Wattage: 66 watts
6. Standard Voltage:AC 110-120 Volts or AC 220-240 Volts
7. Actual Pad Weight: 2.3 lbs(1.05 kg)
8. Shipping Weight: 4.4 lbs (2 kg)
9. Box dimension: 16*6.7*5 inch (40.5*17*13 CM

 

Shipping and returns

UTK’s Return Policy


We stand behind our products. At UTK, all purchases are covered by our Product Return Policy as followed:
1. If within 30 days, products have become defective or Dead On Arrival (DOA), you may return the product to us and we will gladly replace, exchange or refund (less shipping) the money to you.
2. For products that are not satisfactory and are not defective or DOA, you can return to us within 30 days with the return shipping label at buyer / customer’s own expense.
Our Customer Support team will be happy to assist you at any time if you have questions or need to return a product. Email us: support@utktechnology.com
How do I Return an Item?

Please contact us before returning your product. All returns and exchanges must be arranged with a Customer Service Representative within 30 days after delivery.
Please follow these 3 steps:
1. Send an email to support@utktechnology.com with your intent to return and your reason.
2. After receiving a reply with acknowledgement of the return, please ship it to:
UTK’s US Return Address:
1900 Sumac Dr. Flower Mound, TX 75028, USA
3. Please email us to inform and provide the Tracking Number with our Customer Service department once the item has been returned.Once the tracking confirms the delivery, we will process your refund immediately. Refund delays may happen if tracking numbers are not provided.
Ship via insured parcel post, or another traceable method. This is in your best interest as we cannot be responsible for items lost in transit.
All products must be returned in the original carton in which it was received by the customer including packaging, documentation, and manual.
Please do not tape or write anything on the item or package. We reserve the right to refuse any such returns.
Merchandise returned in damaged condition (excluding factory defects) will be returned to the buyer.
If you product stops working the way it used to, it is most likely due to the controller. We will send you a new replacement controller free of charge. Simply send an email to support@utktechnology.com with a copy of your order) email forward or screenshot of your invoice, regardless of where you bought it), product model, and preferably a picture of your controller on both sides. Once we get that information from you, we will take care of the problem immediately. If a new controller does not solve your issue, we will send you a brand new pad. These exchanges will be at our cost in the continental USA only (Alaska, Hawaii and other countries must pay for all associated shipping costs).
What are the Shipping Methods?

All orders placed before 1 pm PST, Monday through Friday will be PROCESSED the same business day. Any orders placed after 1 pm PST and on a weekend will be processed the following business day.
Occasionally items ordered together may be shipped separately. ‘Out of Stock Item’ is any item that is currently out of stock but will be shipped as soon as it is available. You are not charged additional shipping for back ordered items. If there will be a delay of 2 weeks or longer, we will notify you via email.
We ship the parcel with DHL or UPS or USPS to keep fast shipping to you。
  • Delivery to Canada takes 5 to 10 business days
  • Delivery to US takes 3 to 8 business days
  • Delivery to some addresses(APO, Hawaii, Alaska and Puerto Rico) takes 2 to 4 weeks
  • For International shipment, please contact us first: support@utktechnology.com
After the parcel is shipped, you will receive an email notification with a confirmation number.
PLEASE NOTE:
UTK is NOT responsible for tracking of the package status once the tracking number has been provided. We are not able to contact the courier for you for any courier issues that may arise including, but not limited to: late shipment or lost package. It will be the responsibility of the courier as they are the one processing and delivering your package. Please contact the courier for updates using the tracking number provided to you for any shipping issues.
Warranty

Warranty Policy

Although we produce extremely durable products, with the lowest defect rate in the industry, we still provide hassle-free warranty coverage.
If a product is defective, and the defects do not include physical damage caused by incorrect or negligent usage, within 365 days of receipt of the product, you may obtain a free replacement from UTK. To do so, you must contact us (support@utktechnology.com) and explain the problem in detail. Most problems with our products are related to incorrect usage and can be resolved with the right suggestion or explanation. If the product appears to have a manufacturing defect, we will ask you to ship it back to us for a free replacement. All UTK products or accessories with manufacturing defects will be replaced for free. Unlike other companies, we do not charge a restocking fee. If the product you return to us does not appear to be defective or has clearly been damaged by the user, we will ship it back to you at your expense.
30-Day Risk-Free Trial
With your purchase of a UTK Heating Pad, you will enjoy a 30-Day risk-free trial. If you are not completely satisfied with your purchase for any reason you can send it back for a refund of the price of the product. If you think you may return your pad during your trial period, please use it with care and always cover it with a towel or blanket. The unit must be in good condition, without smell, stains, or damage.
365-Day Warranty
You can instantly extend your product’s warranty from 30 to 365 days by doing ONE of the following:
  1. Take a picture or make a video of our product while you are using it. (Please be advised that these images may be used by UTK on its website or in other promotional materials. Your sending us this picture or video constitutes consent to such use.)
  2. Review the UTK far-infrared heating pad, describing your experience with it and how it has helped you. You may either send your review to support@utktechnology.com or submit it directly on the product page.
  3. Like us or share our site on Facebook, Google +, or Twitter. You must send us a link to your profile for the social media used.
  4. Recommend our products to friends or family and have them mention your name when they purchase a UTK far-infrared Heating Pad.
After you have done one or more of the above, e-mail us with sufficient information to enable us to register your extended warranty.
Optional Five-Year Warranty
For the UTK far-infrared Heating Pad, we also offer an optional five-year extended warranty, for an additional 35% of the item’s retail price. If you experience a problem with your product at any time during these five years, we will send you a new one as a replacement. The replacement may be the same model or a newer one.
We don’t recommend you to buy extended warranty. Usually, if nothing happened with the unit within first year: the chances are – nothing will happened within decade with correct use.
If you are still interested in purchasing this extended warranty, please contact us by e-mail at support@utktechnology.com
CustomerReviews (17)

17 reviews for UTK Far Infrared Heating Pad – Natural Jade Heating Pad for Chronic Back Pain Relief – Small (19″ × 15″)

  1. Ssnwngt

    Love this! Bought this for my older dog! He loves the warmth of this mat. I cover it with a towel and it helps him feel better.

  2. Gail

    Excellent product…….love this it is therapy indeed.

  3. Timothy J. Schneider

    After 1 1/2 months I am happy with this pad. At times it seems not to get as hot as other times but that could be my body. I bought this to kill cancer in my lip and have been using for other situations too. (Yes I know no such thing kills cancer.😗) use this with another one of same size; one above and one below.

  4. Mark M.

    I love this heating pad, so much better quality than the $35 ones, plus its big enough to cover my sciatic area and you can adjust via an actual temperature value instead of just low medium and high. Highly recommend this heating pad, plus the cord and remote dont get red hot like some other heating pads do.

  5. Janet

    This product works very well, although it would be nice if the custom electrical plug that connects to the pad didn’t intrude on the pad’s space so much.

  6. Nancy Anderson

    Worked great but shorted out my living room

  7. bigdog

    I would give this 5 stars, but my only issue is the design of the plug port on the pad…hits you in your back…I did find if you turn the pad diagonally it helps. Very high quality pad…I love it!

  8. Gee BeeM

    I love that you can control the heat and has a timer. The small one is fine to use on the back. Love it.

  9. Marsha Noel

    Perfect size heating pad. Wonderful gentle heat. Lovely radiant heat. Perfect for sleeping and sore muscles. A+++++

  10. Pvt.

    I like it…it seems to do a very good job for me. It’s unique to experience the new technology on items such as this one…

  11. Theresa

    Feels great, does relax muscles. Happy Back!

  12. genie lalonde

    A much deeper heat and really relaxes the muscles. It seemed a little pricey, but I think it was worth the cost.

  13. Rita Bellino

    This is a great treatment for sore muscles!

  14. Torchy

    very helpful for joint pain. I am relieved that I bought this

  15. Jane

    It’s perfect for me , because I am suffering from chronic pains !

  16. Kate

    Love it, works great!!!

  17. wendy

    Amazing. You can feel the deep tissue relaxation. I love this heating pad. It does wonders for my lower back pain. Reminds me what it’s like to sleep like a baby.

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